General Terms and Conditions (GTC) of ziias GmbH
1. scope of application
The following General Terms and Conditions (GTC) shall apply to the use of this website and to the business relations between ziias GmbH and its customers in the version that is currently available and valid when the website is called up or when goods are ordered.
These terms and conditions apply exclusively. Any terms and conditions that are contrary to, supplementary to or deviate from these GTC shall require the express written confirmation of ziias in order to be valid. By using this website or ordering goods, the customer confirms his full acceptance of these GTC, including the terms of delivery and payment.
Should individually provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.
The operator of this website is ziias GmbH see imprint.
2. information on this website
Ziias contains information about products and services. Prices and assortment as well as technical changes remain reserved. All information on www.ziias.com (product descriptions, illustrations and other information) are to be understood as approximate values only and in particular do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. ziias endeavors to provide all data and information on this website in a correct, complete, up-to-date and clear manner, but ziias can neither expressly nor implicitly guarantee this.
All offers on this website are subject to change and are not to be understood as a binding offer.
Technical changes, errors and misprints are reserved. In particular, ziias may make price changes at any time and without prior notice.
3. conclusion of contract
The offers on this website represent a non-binding invitation to the customer to order products from ziias. By placing an order via this website including the acceptance of these GTC’s, the customer submits a legally binding offer to conclude a contract. Ziias then sends an automatic „Order Confirmation“ by e-mail, which confirms that the Customer’s offer has been received by ziias. Orders placed are binding for the customer.
The contract is concluded as soon as ziias sends a declaration of acceptance by e-mail confirming the shipment of the ordered products or services.
Orders will only be shipped after full payment has been received. If it becomes apparent after the conclusion of the contract that the ordered goods cannot be delivered or cannot be delivered in full, ziias shall be entitled to withdraw from the entire contract or from a part of the contract. If the customer’s payment has already been received by ziias, the payment will be refunded to the customer. If no payment has yet been made, the customer shall be released from the obligation to pay. Ziias is not obligated to make a replacement delivery in the event of a contract cancellation.
Shipment will be made within 2 days after receipt of payment. In the payment process you have two options:
Shipping within Switzerland 7CHF
Shipping to EU 25€
For shipping outside Europe, you can contact us at email@example.com.
Unless otherwise stated, the prices quoted by ziias include the statutory value added tax. The prices are gross prices in Swiss Francs (CHF).
Any shipping costs, unless otherwise provided for, shall be charged additionally and shall be paid by the customer. The shipping costs are shown separately in the order process.
Please note that for deliveries outside of Switzerland, local customs duties as well as costs for the transfer of funds by credit institutions (e.g. transfer or exchange rate fees) may apply. The additional costs have to be paid by the customer. Statutory value added tax is included in the price unless otherwise stated. For further information or queries, please contact your local credit institution or customs office.
6. payment options and retention of title
The customer has the payment options specified in the ordering process.
Payments by credit card (Master Card, Visa Card), PayPal, QR-Invoice and TWINT are accepted.
The products delivered to the customer remain the property of ziias until full payment has been made.
7. delivery, duty to inspect, notice of defects and return
Deliveries are sent by Swiss Post or DHL Express to the address indicated by the customer in the order. The invoice will be sent by e-mail. Upon shipment, benefit and risk shall pass to the customer to the extent permitted by law.
If the delivery cannot be delivered or if the customer refuses to accept the delivery, ziias may dissolve the contract after notifying the customer by e-mail and setting a reasonable deadline, as well as charging the customer for the costs of the handling.
Returns within Switzerland are free of charge, returns outside Switzerland are subject to a charge.
For returns outside Switzerland, please use the following address:
c/o Katharina Gorski
In der Bettenen 3
8. right of revocation
The customer has the right within a period of 14 days to revoke the contract without giving reasons and return the goods. The right of withdrawal begins with the first day of receipt of the goods by the customer.
The items must be in perfect, unworn and original condition with all labels, hangtags and security tags.
The exercise of the right of withdrawal leads to a reversal of the contract. The payment already made will be refunded to the customer within 20 calendar days, provided that ziias has already received and inspected the goods.
Ziias reserves the right to claim reasonable compensation for damage, excessive wear and tear or loss persons and vicarious of value due to improper handling and to deduct the reduction in value from the purchase price already paid or to invoice the customer.
Ziias endeavors to supply goods of perfect quality. Items under warranty are subject to the terms and conditions of the offer valid at the time of purchase. The warranty period begins on the day of delivery of the item. The accompanying documents (invoice) are considered as proof, and we ask you to keep them carefully. We do not assume any warranty for damage caused by improper care by the customer or third parties, non-compliance with the instructions for use or normal wear and tear.
Ziias excludes all liability, regardless of its legal basis, as well as claims for damages against ziias and any auxiliary persons and vicarious agents. In particular, Ziias shall not be liable for indirect damages and consequential damages, loss of profit or other personal injury, property damage or pure financial loss suffered by the Customer. Further mandatory legal liability, for example for gross negligence or unlawful intent, remains reserved.
11. data protection
Ziias may process and use the data recorded in the course of the conclusion of the contract for the purpose of fulfilling the obligations arising from the purchase contract and for marketing purposes. The data necessary for the performance of the service may also be passed on to commissioned service partners (logistics partners) or other third parties.
12. further provisions
Ziias expressly reserves the right to change these GTC’s at any time and to put them into effect without notice.
In the event of any dispute, Swiss substantive law shall apply exclusively to the exclusion of conflict of laws rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.
The place of jurisdiction is , unless the law provides for mandatory places of jurisdiction.
For questions about these terms and conditions contact us at see imprint.