Shipping
The shipment will be dispatched after receipt of your payment within 2 days. We offer two shipping options in:
Swiss Post
Shipping within Switzerland 7CHF
UPS
Shipping to the EU 20€
DHL Express
Shipping to the EU 25€
Please note that any shipments outside Switzerland may be subject to local customs as well as costs of any money transfers (wire or exchange rate fees). The additional costs have to be paid by the customer. Statutory value added tax is included in the price unless otherwise stated. For further information or queries, please contact your local credit card branch or customs office.
For shipping outside of Europe please contact us at info@ziias.com.
For shipping outside of Europe please contact us at info@ziias.com.
Payment Options
Pay Pal, Visa Card, Master Card
TWINT
QR- Invoice
TWINT
QR- Invoice
Returns
For a full refund, please return your online order in its original condition within 14 days of receiving it. All articles have to be unworn and undamaged including all tags, labels and security tags in their original condition.
All returns within Switzerland are free of charge for complete return, partial returns and outside of Switzerland returns are subject to a fee.
Please contact us at info@ziias.com to receive a return label.
Customer Service:
For further questions please email us at info@ziias.com.
Our service team will handle your requests from Monday to Friday, 9:00am – 7:00pm (CET).
Our service team will handle your requests from Monday to Friday, 9:00am – 7:00pm (CET).
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